All authentication is made to https://tlshosted.fleetcomplete.com/Authentication/Authentication.svc/authenticate/user (HTTP GET) Input parameters: clientid, userlogin, and userpassword

- Sample fiddler call:

You can now construct the API url based on the Domain + Version received from the Authentication API. Furthermore the ClientID, UserID and Token are required when making actual API calls.

Be sure to use the first 3 segments of the version number when constructing the URL, and replace periods with underscores:

Ex. 8.5.0.38  8_5_0

-Constructing the URL from Authentication results:

-http://[1]/Integration/v[2]/.....

-Sample URL:

-http://tlshosted.fleetcomplete.com/Integration/v8_5_0/.....

1. My credentials are not working and I know my username, password and client id are correct.

Answer:

Sometimes developers forget to de-serialize the JSON response and take the raw string format instead. This is incorrect as JSON strings may be escaped if there are special characters in them – ex. “/”.

You can double check if you are de-serializing correctly by using Fiddler’s built-in RAW vs JSON windows: